Our Cloth Diaper Service (Happy Nappy review after 2 months)

olive chan —  February 2, 2012 — 10 Comments

It’s been almost two months since Alena was born so I thought I’d write a little review of how the cloth diapering service from Happy Nappy is working out for us (initial introduction of the service can be found here). [Update: As of Feb 2013, in the Vancouver Lower Mainland, this diaper service company is now called Happy Baby Cheeks. There is no more Happy Nappy in Vancouver. Most of the below still applies but there have also been some changes. Read their review here.]

happy nappy allieThe Diapers – Material
The diapers themselves are quite soft to touch.  The inner layer of fleece is designed to wick the moisture away from the baby.  While this is good for baby’s skin, it does mean that the moisture ends up on the outside of the diaper, making the covers damp.  We learned pretty quickly as well that it’s important to secure the diapers and covers snugly to prevent poop leaks.

The Diapers – Sizing
The diapers come in small (up to 10 lbs), medium (up to 17 lbs) and large.  These are general descriptions, as we’ve found that there are variances from diaper to diaper.  We end up using different snaps on different diapers, depending on how that particular diaper fits.  We found as well that with the newborn size (small), some of them were quite a bit smaller.  By the time Alena was nearing the 10 lb mark, those smaller ones wouldn’t fit.

The Diaper Covers
While Happy Nappy offers Motherease covers for rental, we bought our covers off of Craigslist.  I went with Bummis Super Whisper Wraps and they are working well for us.  I initially bought 4 newborn size covers for $15 (they sell for about $12 each new) and when Allie was growing into the next size, I found 7 small size covers for $30.  As I mentioned above, the diapers are designed to move the moisture to the outside of the diaper, which means the covers get damp.  We found that cycling through three covers gives us enough time in between uses for the covers to dry.  Also, with use, the covers tend to start smelling like urine.  I found that throwing them into the washer on a hot water cycle (lots of water, no detergent) every so often gets rid of the smell.

The Pail
Because Allie’s going through an average of 10 diapers a day still (totalling about 70 a week) – and she’s onto the medium size, the pail gets really full by the time Friday afternoon rolls around and Rick from Happy Nappy comes by to pick up/drop off the diapers.  By Wednesday and Thursday, we have to kind of squish the diapers down to make space for more soiled ones.  There’s also a noticeable smell by the end of the week.  The pail comes with a carbon filter in the lid to help absorb some of the odour but there’s really only so much it can do.  (The filters can be bought through Happy Nappy for $3 each.)  Happy Nappy says most customers change their filters every two to three months.  We changed ours at 8 weeks.  In terms of odour, I’m not sure if disposibles and diaper genies would be much different though. [Update: I received a call from Nichole from Happy Nappy today, Feb 7, saying that they saw this post and would deliver an extra bag for me this week so that we don't have this problem anymore.  I was going to request an extra bag for this week anyway, but they beat me to it.  Says a lot about their service!]

The Service
Happy Nappy has excellent customer service.  Whenever I email them, I get a reply from either Julie or Nichole within the day (most times within a couple hours).  They’re very friendly and answer any questions I have.  Rick, their driver, comes consistently at the same time each week.  I would give them a 5 out of 5 stars for their service.

How It’s Working Out for Us
When we initially got home from the hospital with Alena, we used disposable diapers.  This was partly because the first few days with a new baby already have enough challenges and things to learn about that diapering takes a backseat.  But it was also partly because we wanted to wait until her umbilical stump fell off (which it did on day 5).  The cloth diaper and cover system went further up her torso than her umbilical stump so we thought it would be best to keep using the disposable ones first (especially since the newborn diapers have a little notch for the umbilical stump).

When we did start using the cloth diapers, it took a bit of adjustment.  We had to get used to the two part system as well as the little bit of extra bulk when dressing her.  Every now and then I’ll have to clean the covers by hand if there’s a poop leak.  But from what I’ve heard, pooplosions are worse with disposables, so I’m not complaining.

One of the pros about cloth diapering is that so far, Allie hasn’t gotten any diaper rash.  And she lets us know when she’s soiled so we can change her. (We’ve also heard that babies with cloth diapers are toilet trained earlier because they retain awareness of their elimination.)  We think though that if we had not been given the diaper service and had to wash them on our own, we probably would think twice about continuing with the cloth diaper route as it would take a lot more energy to clean and maintain them.  Overall, I like the cloth diapers.  I’m just really thankful we have the diaper service to clean them for us.  :)

[Note: Here's a review I wrote after 7 months of use]

[Another Note: If this review has helped you make your decision to sign up with Happy Baby Cheeks, please let them know you read Olive's blog.]

Allie in her Happy Nappy (without a cover)

 

  • Karen

    I love Happy Nappy, I’m in Edmonton and was thrilled to find them here. My daughter is now almost 8 months old and not a single bout of diaper rash ever. That and the one time we almost ran out they made an emergency run to get us a couple more stacks at no extra charge. We’ve been using the grow with me style diaper covers with snaps, she’s not able to tear them off like she does the Velcro ones. I also like the small wet bags they give as well so travelling is a breeze. I’m glad you’re enjoying the service it’s definitely more economical as well as better for the environment.

    • olive chan

      Karen, thanks for your response! The diaper covers with snaps sounds like a great idea (Allie hasn’t gotten into the velcro yet, but I have a hunch she will eventually!). I’ll definitely look into them for our next set.

  • Marlene

    We’ve been using Happy Nappy service in Toronto now for 2 1/2 years on our three kids. We’re really happy with the service. About the diaper covers: I tried the Bummis, but they are no where near as good as Motherease. Our diaper guy does 4/$44 and they are worth the extra money. They don’t get damp and they will last at least 2 days before smelling. I found that the Bummis stink after one change and the trim around the legs gets wet. We use the Bummis for laundry day only. The pail: we ask our driver for extra bags so we can change the pail mid-week and store the dirty diapers in the garage until pick-up. They are very accommodating. The diapers are very good quality and I haven’t had a poop up the back experience with them. If the poop did manage to leak out of the inner diaper, the cover caught it saving the clothing. We’ve had a few poop leaks on the odd occasion that we’ve had to use disposables.

    • olive chan

      Thanks, Marlene, for your thoughts, and for the tip about the extra bags. We got an extra one for this week and I’m looking forward to not having to cram the diapers in anymore!

  • http://daisy-go.blogspot.com Daisy Go

    Hehe welcome!!! I’m glad to hear that Happy Nappy is working out for you….I can’t wait to use them!! Thanks for the diaper covers…they’re so cute and tiny!!!

    • olive chan

      Daisy, we’re glad you can get more use out of the diaper covers. =) Just a note though, the newborn size that we gave you is for babies 7-10lbs. I have a feeling your baby’s going to be even tinier than 7lbs for a while… So you probably want to have some premie sized diapers on hand for the first little bit.

  • http://prenatalcoach.com Crystal – Prenatal Coach

    Hi Olive, thank you for your review. I initially learned about Happy Nappy from a friend but since she’s already receiving free service I wanted to pass the referral on to you! All the best :-)

    • olive chan

      Thanks, Crystal! I appreciate that you put me down as your referral! I wanted to send you a little thank you in the mail. I’ve emailed you separately about that. =) All the best as you prepare for your little bundle of joy!

  • Lisa

    Hi Olive, Thanks for posting this review, we are expecting our little one soon and have been debating whether to use a diaper service and which one. You have definitely answered a lot of my questions here and it is nice to know of someones actual experience with the service. I you are still looking for more referrals I would be happy to put you down when we sign up. Let me know!

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